Customer Service Kit

in
Makes barista training fun and practical
Intro/Summary: 
Turn your barista training into fun with this box of practical activities and ideas.

This Customer Service Kit is a box full of ideas, practical activities and accessories for use in customer service training – espresso style. Ideal for training baristas and waiters to deliver superior service to go with their Perfect Espresso beverages.

  • Contains espresso menus, docket books, feedback forms, espresso shorthand guides, loyalty cards …. and more
  • Supports the programs and activities on the Training Tools CD
  • Designed for use in simulated café situations for training baristas and waiters in espresso beverage service
  • Turns practical lessons into fun with role-plays and espresso stories which are fully explained in the Barista Bible.

Docket Books and Feedback Form Books are also available separately:
$30 - Docket Books (pack of 10)
$10 - Feedback Forms (pack of 10)

Click the thumbnails to view more images and sample pages
Price: $70.00